Support

Contact

When reporting a problem, please include your iPhone model, iOS version, app version, and what happened. You can also use "Feedback" inside the App (an account is required).

For account or data deletion and privacy requests, please write to [email protected].

Frequently asked questions

How do I join the beta with an invite code?

After installing the App from TestFlight, open "My Page" → "Create account", enter the 8-character invite code you received from the person who invited you, and tap "Start with an invite code". Then choose a nickname and you are done. You can play without an account, but saving points and appearing in the ranking require one.

What happens if I delete the App?

An account started with an invite code has no email address or password. If you delete the App or log out, you will not be able to get back into that account. Please do not delete the App during the beta.

Game records and footage on your device are also removed with the App. Save any photos or videos you want to keep to your Camera Roll first.

How do I delete my account or data?

In the App, go to "My Page" → "Settings" → "Account" → "Delete account". This removes your nickname, points and game records from our server and cannot be undone.

If you cannot do this in the App (for example, you already deleted it), contact [email protected]. To confirm it is you, we will ask for your nickname and roughly when you registered.

How is my location used?

Location is used to check whether you are within a mission's area and to give arrival stamps. This check runs on your device, and your location is not sent to our server. Nearby notifications work only if you turn them on in Settings.

Your location is sent to our server only when you choose to include it in a report that you could not arrive, or in a spot suggestion. See the Privacy Policy for details.

Are my photos and videos sent anywhere?

No. What you film is stored on your device, and you decide whether to save it to your Camera Roll.